ISS Group Services Limited are committed to safeguarding your privacy online and find that the best way to protect the privacy of users of the website located at (the “Site”) is to inform you about what information we gather and ensure that you understand and consent to our uses of such information. Please note that the Site contains content from and links to and from other websites. We are not responsible for the privacy practices or the content of such websites and the information practices of those websites are not covered by this privacy policy. Here are some of the most frequently asked questions regarding our privacy policy.


What information do we collect? How do we use it?

When you request information, documents or registration on the website, we may ask you for contact information, personal details and email address. This allows us to process and fulfil your requests and to notify you of the status of your request. Whenever we collect personal information we make an effort to include a link to this privacy policy on that page. We do this in accordance with the opt-in policies of the UK Data Protection Act and recommendations from the European Union.

We do not and will never disclose information about your individual visits to the site or personal data (being data from which you can be identified) to any third parties unless we have your prior consent. We do not sell or rent your personal information to others. We may share non-personal aggregate, or summary, information regarding our customers with advertisers, partners or other third parties. From time to time, we may use the information we collect to notify you about important functionality changes to our website, new products and services we think you’ll find valuable and interesting. If you do not want to receive such mailings, simply tell us when you give us your personal information. Alternatively you can opt out of receiving such mailings at any time by sending an e-mail to or by completing the enquiry form available on this web site.


Where will the data be stored? How secure is it?

Any information which you provide will be stored on our in-house database which only our employees may access. With the dynamics of the Internet, it may mean that information is sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside the country where you entered that information. Whenever we handle personal information as described above, regardless of where this occurs, we take steps to ensure that your information is treated securely and in accordance with the Site. Terms & conditions and this privacy policy.

Unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.


What about “cookies”?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. We only use cookies to keep track of the pages you visit on the Site and to tell us whether you have visited the Site previously so that, in order to serve users better, we understand how you and other visitors use the Site. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is sent, or to reject all cookies. If you choose to reject all cookies, you will be unable to use those parts of the Site that require registration in order to participate.


Your Consent

By using the Site and submitting information, you consent to:-

i/ the collection and use of your personal information by us; and
ii/ the transfer of your personal information to countries outside the European Union.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Please therefore check back periodically.


Accuracy of Your Personal Information

It is your legal right to be able to check the information which we hold on you. Should you wish to do this, please send an email to We will send you the information (as held by us) within the appropriate legal time limit, ideally within 14 days. In order to keep any information which we hold on you up to date and accurate, we will regularly audit it and dispose of any information which has not been used over a twelve month period.

Further Information

Questions regarding this privacy policy should be directed to